Digital Bond Provider Update

The Surety Association of Canada has advised that Infinite Source Systems (the providers of the Etegri system) has ceased operations. It is our understanding that Infinite Source was the e-bond platform provider for Defence Construction (1951) Ltd. tenders. Infinite Source has instructed their bidding clients to find alternative solutions.

As a reminder, the following e-bonding providers have been reviewed and assessed by the Surety Association of Canada:

Western Surety Company is registered with both these e-bond providers.

A Friendly Check-In

Over the past seven weeks of working remotely from home as part of the social distancing measures necessary to slow the spread of COVID-19, Western Surety staff have been in frequent contact with many of our broker friends. We have appreciated the opportunity to connect with you, to share stories of how we have all efficiently responded to the challenges of this pandemic and its impact on our businesses and personal lives and to continue to provide you with the excellent service you’ve come to expect from us.

Several provincial governments have announced plans to re-open certain sectors of their economies in a phased and gradual manner based on the health authorities reducing social distancing restrictions.

While Western Surety looks forward to an eventual return to the office, to ensure the health and safety of our employees, broker partners and contractor clients, our staff will continue to work remotely.

We will follow the guidelines of federal, provincial and local public health officials to determine the timelines for moving our employees back into our offices and resuming normal operations in a safe and staged approach. In conjunction with the varying degrees of COVID-19 impact, each of our offices will be developing individual plans and we will share them with you at the appropriate time.

And Most Importantly

The staff of Western Surety would like to send a special “Thank You” to all the health care and essential workers across Canada who continue to care for all of us during these unprecedented times. Stay safe and healthy!


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Its always about the people!